> ## Documentation Index
> Fetch the complete documentation index at: https://docs.moda.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Your Email Addresses

> Add, verify, and switch the email addresses on your account, and resolve an email that's already in use.

Your account can have more than one email address. This is handy if you signed up with a personal email and later want to add your work email, or if you need to move your account to a new address.

## Your email addresses

Every account has one **primary** email address and can have additional ones alongside it.

<Note>
  Your **primary** email is the address you sign in with and where account mail
  — verification codes, security notices, and receipts — is sent. Any verified
  address on your account can also be used to sign in.
</Note>

You'll find your email addresses under **Settings → Profile**, in the **Email addresses** card. Your primary address shows a **Primary** badge, and an address you haven't confirmed yet shows an **Unverified** badge, so you can see each address's status at a glance.

### Adding another email

<Steps>
  <Step title="Open Settings → Profile" icon="user">
    Find the **Email addresses** card and click **Add email address**.
  </Step>

  <Step title="Enter the address" icon="envelope">
    Type the email you want to add and click **Add email**. For security, we may
    first ask you to **confirm it's you** — usually with a code sent to your
    current primary email — before the new address is added.
  </Step>

  <Step title="Verify the new address" icon="key">
    We send a verification code to the new address. Check that inbox and enter
    the code to confirm you own it, then click **Verify**. If the code doesn't
    arrive, click **Resend code**.
  </Step>
</Steps>

Once verified, the new address appears in the list and can be used to sign in.

### Making an address your primary

Next to any verified, non-primary address, click **Make primary**. That address becomes the one you sign in with and where account mail is sent.

<Note>
  Changing your primary email triggers a couple of security protections — see
  **Security you'll notice** below.
</Note>

### Removing an address

Click **Remove** next to the address you no longer want, then confirm. A removed address can no longer be used to sign in.

A few things to know:

* You can't remove your **primary** address. Add and verify another address if you don't have one yet, make it primary, then remove the old one.
* Removing an address can't be undone — though you can always add the same address back later, it will need to be verified again.

## "This email is already taken"

When you try to add an address, you may see a message that **this email belongs to an existing account**. An email can only live on one account at a time, so it can't be added to yours until it's freed up. What to do depends on that other account.

### It's an empty account you own

If the other account is a duplicate you created but never used — no designs, no team, nothing in it — you can **claim** the email onto your current account.

<Steps>
  <Step title="Choose &#x22;That's my old account&#x22;" icon="hand-pointer">
    In the "This email belongs to an existing account" message, choose **That's
    my old account**, then click **Continue**.
  </Step>

  <Step title="Sign in to the other account" icon="shield-check">
    Enter the other account's email and click **Send code**. We send a one-time
    sign-in code to that address — you stay signed in to your current account
    the whole time. Enter the code and click **Verify** to prove the account is
    yours.
  </Step>

  <Step title="Add the freed email" icon="circle-check">
    Once confirmed, the empty account is removed and its email is freed. Click
    **Add** to attach it to your current account, then enter one more
    verification code sent to that address. You can then make it your primary if
    you like.
  </Step>
</Steps>

<Note>
  Claiming only works when the other account is empty. If it has any designs or
  other content, we can't move the email automatically — see the next section.
  And if the other account uses two-factor authentication or needs extra sign-in
  steps, we'll point you to a full sign-in or to support instead.
</Note>

### The other account has content

If the other account has designs, a team, or other work in it, we **can't automatically merge** the two accounts, and the email can't be claimed on your own. Instead, [contact support](mailto:support@moda.app) and we'll help you consolidate.

If you don't recognize the account, or you own the address and think someone else is using it, [contact support](mailto:support@moda.app) right away.

## Security you'll notice

When you change your **primary** email, you'll see two things happen. Both are deliberate protections in case someone else ever changes your email without your knowledge.

* **You're signed out of your other sessions.** The device you're currently using stays signed in, but any other browsers or devices are signed out and will need to sign in again. This makes sure a session you don't control can't keep access after an email change.
* **A notice goes to your old address.** We send a heads-up to the previous primary email so the original owner always finds out if their primary was changed.

If you ever receive an email-change notice you didn't expect, [contact support](mailto:support@moda.app) right away.

## Consolidating two accounts

If you have two accounts and the one holding an email you want has content in it, we handle the consolidation manually so nothing is lost. To get started, [contact support](mailto:support@moda.app) and include:

* The email address you want to keep as your primary.
* The email address (or account) you want consolidated, and which account has the designs or team you want to keep.
* Whether either account is on a paid plan.

Support will confirm you own both accounts, move the email over, and help bring your work together onto a single account.

<Warning>
  We can't automatically merge two accounts that both have content — always
  reach out to support so your designs, team, and billing are handled safely.
</Warning>
